Whenever two or more people gather together, a conflict potential is created. This is largely because we all have different personalities, beliefs, values and expectations. Most of us are not highly skilled when it comes to managing conflict and usually end up in reacting to differences and disagreements. This presentation highlights the traps of conflict and provides some key strategies on how to resolve or manage conflict, rather than let it become a destructive element in our life.
For a detailed outline of this training, contact us.