Mental health incidents can happen in any workplace. From acute anxiety and trauma reactions to substance-related crises and medication overdose. Knowing how to respond calmly, safely, and compassionately can make a significant difference to the wellbeing of the individual, the team, and the broader workplace culture. This blog explores how organisations can build psychologically safe responses through trauma-informed practices, peer support, and evidence-based mental health response strategies aligned with Australian psychosocial hazard obligations.