Confidential Employee Assistance Program (EAP)

Ashcliffe Psychology provides Employee Assistance Programs (EAP) to organisations in Perth and across Western Australia. Online support is provided to national organisations. Our clients include small to medium businesses and government agencies across sectors such as resources, transport, law enforcement, and human services.

We deliver confidential counselling services for employees via face-to-face appointments at our West Perth practice, by phone, or through secure telehealth consultations. Our practitioners also facilitate access to structured online therapy programs.

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Our services provide confidential support for employees experiencing a range of issues, including:

  • Anxiety

  • Depression and other mood disorders

  • Stress and coping difficulties

  • Relationship, parenting, or family issues

  • Sleep and fatigue management

  • Interpersonal conflict

  • Alcohol and other drug (AOD) misuse

To discuss establishing an EAP for your organisation, please contact our directors at info@ashcliffe.com.au.

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Support for Business Leaders  

We offer a confidential Leader Support Service for managers and supervisors. This service provides direct access to an Ashcliffe director for advice regarding challenging work situations or concerns about a team member's wellbeing.

Contact us

Frequently Asked Questions

  • Ashcliffe Psychology is the trading name for Ashcliffe Pty Ltd. The practice is operated by Directors Kerryn Ashford-Hatherly and Michael Tunnecliffe, both of whom are experienced Clinical Psychologists.

  • Appointments can be scheduled by calling the dedicated EAP number, 1800 468 001, or by emailing eap@ashcliffe.com.au. Counselling sessions are offered in-person at our West Perth office, by phone, or via secure telehealth.

  • As registered health professionals, our team adheres to strict confidentiality protocols. Information is not disclosed without client consent, except where there is an imminent threat of serious harm or as required by law. We do not disclose the names of individuals using the service to their employer without consent.

  • The number of counselling sessions an employee is eligible for is determined by the agreement with their employer, which is typically between four and six sessions per matter.

  • Access for immediate family members depends on the specific service agreement with the employer. Many agreements include this provision.

  • Yes, we provide anonymised data reports to the organisation on the overall number of sessions utilised and the general categories of presenting issues. The frequency of these reports is based on the size of the organisation, typically every three or six months.

  • We do not charge management fees or retainers for our EAP services.

  • While our practice is based in West Perth, we can provide counselling and training services nationally via telehealth platforms upon request.

  • We can provide EAP cards and brochures for staff inductions and information sessions at no cost. Please contact our administration team at admin@ashcliffe.com.au to request materials.

  • Yes, we can arrange to deliver an EAP information session for your organisation, either in-person or via a teleconference link.